Our products are supplied for laboratory research and educational purposes only, in controlled research environments. They are not approved or intended for human or veterinary use.

No. Our products are supplied as research materials for non-clinical laboratory use. They are not sold as supplements or medications.

No. We do not provide medical guidance, dosage information or instructions for personal use. Customers are responsible for following applicable laws and their institution’s approved research protocols.

Available documents are listed on our COA & Batch Reports page. Match the product, vial amount and lot number to the document. If no report is posted, contact us for documentation; no unposted result or purity claim should be assumed.

Interac e-Transfer is currently accepted. Credit card payments are coming soon and are not currently enabled at checkout. Your order confirmation provides payment instructions. Never send full card details or banking credentials by email.

Orders are typically processed within 1–2 business days after payment is received and confirmed. Preorders, sourced items and larger orders may take longer; check the product page for availability. Carrier delivery times are separate and vary by destination.

Yes. Tracking information is provided once your order has shipped and is available in your account when added. Contact us with your order number if you need help.

Yes. We currently ship within Canada only, using reputable carriers. Orders are packaged discreetly. Prices are in Canadian dollars and include tax; shipping is calculated at checkout.

We do not accept returns or offer refunds, except where required by applicable law. Paid orders are final. Research materials cannot be returned to stock after leaving our warehouse. This policy does not limit rights or remedies required by applicable law.

Please contact orders@mgmtresearch.com within 48 hours of delivery with your order number, a description of the issue and photos of the items and packaging. Keep the items and packaging so we can assist, including with any carrier claim. Do not return an item without contacting us first.

Please contact orders@mgmtresearch.com with your order number before opening a payment dispute so we can review the concern and work toward a resolution. Contacting us does not limit any rights or remedies available to you.

For an unpaid order, email orders@mgmtresearch.com with your order number and requested change. We will check its status and confirm what is possible. Paid orders are final, except where required by applicable law.

We use the information you provide to manage your account, process orders, match payments and arrange delivery. We do not sell customer information. Necessary information is shared with service providers for site operations and order fulfillment, as described in our privacy policy. Promotional emails are optional. Contact orders@mgmtresearch.com for privacy requests.